Girl Scouts of Utah
  • 03-Jun-2021 to Until Filled (MST)
  • Membership Development
  • Salt Lake City, UT, USA
  • $40,000 to $45,000 (DOE)
  • Salary
  • Full Time

Comprehensive benefits plan including medical, dental, vision, life insurance and 401(k) with 4% employer match with very generous time off policy including 12 paid holidays and PTO accrual.


Job Purpose:

The Membership Support Specialist is responsible for developing and executing effective recruiting strategies designed to raise awareness while providing support to volunteers and teams to ensure the effective delivery of the Girl Scout Leadership Experience resulting in maximum retention with members and volunteers.

Job Accountabilities:

  • Customarily engaged out in the community away from GSU office generating leads resulting in membership in assigned areas to meet membership goals and objectives while reflecting the diversity of the area served.
  • Designs and implements a comprehensive plan for girl and adult membership growth in targeted areas by researching market data, membership trends, and other pertinent information relevant to designated geographic areas.
  • Seeks opportunities and develops relationships with community organizations, corporations, schools and educators, and faith-based institutions to increase awareness of and participation in Girl Scouting.
  • Actively works with volunteers in recruitment of key volunteer team members.
  • Attends local community activities, cultivates community connections and directs opportunities for raising awareness of and participation in Girl Scouts.
  • Assists volunteers in marketing Girl Scouting to the greater community.
  • Recruits volunteers to work with girls in a variety of settings using traditional and non-traditional means.
  • Ensures Girl Scouting is open to all girls and adults by delivering the Girl Scout message of pluralism and diversity to members of the council and the community.
  • Provides excellent customer service and support for adult volunteers and girls in established service units resulting in maximum retention of adult leaders
  • Provides effective communication between service unit volunteers and council staff; and access to additional support services and resources.
  • Provide support to adult volunteers including onboarding new troop leaders, attend service area meetings and offer support with problem solving and conflict resolution.
  • Maintains compliance with GSU and GSUSA policies as well as federal and state regulations while ensuring that the organizational goals are met. Serve as the Girl Scout policy and procedures expert to advise and consult with volunteers providing program to girls.
  • Models behavior consistent with the Mission and purpose of Girl Scouting.
  • Maintains reporting documents as requested.
  • Performs other duties as required or assigned.

Qualifications:

  • Bachelor's degree required, or five years equivalent relevant experience.
  • Minimum 1-3 years' experience in membership recruitment or sales.
  • Highly organized, ability to multitask, handle pressure and meet deadlines.
  • Proficient in written and communications skills.
  • Ability to work evenings and Saturdays is required.
  • Experience and sensitivity in working with diverse people and volunteers.
  • Willingness to subscribe to Girl Scout philosophy program.
  • Technical computer skills in Microsoft Office including Word, Excel, Outlook, customer relationship management systems (Salesforce experience preferred), and social networking to access media networks as well as to tap into other networking resources.
  • Ability to build and leverage relationships to drive qualified membership and volunteer leads.
  • Have daily access to dependable transportation, valid driver's license, compliance with the council's policy of automobile insurance limits, and a driving record that meets the requirements for coverage of the council's business auto insurance carrier.
  • Ability to work in the field up to 70% of the time and work from Council property (CRC, CUSC or NUSC) for the balance of the time. Occasional meetings requiring attendance and trainings at Salt Lake Council Resource Center.
  • The physical demands described are representative of those that must be met by an employee to successfully perform the essential functions of this job. The employee is occasionally required to sit and/or stand for long periods, and operate office equipment manually. The employee must be able routinely lift 15 pounds and occasionally lift and/or move up to 30 pounds as this role will require the set up and breakdown of information booths without assistance.

Preference to candidates with the following experience:

  • Ability to work independently with minimal oversight, take initiative, self-managed and thrive in fast-paced environment.
  • Ability to effectively manage multiple projects with conflicting priorities while meeting deadlines is essential.
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