Girl Scouts of Utah
  • 20-Apr-2021 to 19-Jun-2021 (MST)
  • Membership Development
  • Salt Lake City, UT, USA
  • Full Time

Job Purpose:

The Placement Specialist is our inside sales representative and is responsible for providing excellent customer service to potential new member leads, resulting in increased girl/adult membership in an assigned geographic area. The Placement Specialist will maximize recruitment efforts by initiating and pursuing communications strategies and protocols needed to convert prospective members (leads) to registered members and plays a key role in identifying and improving lead conversion techniques. She/he will support newly recruited volunteers in the application process and is responsible for securing increased girl and adult volunteer participation as well as the community partnerships needed to implement Girl Scouting within an assigned area.

Job Accountabilities:

  • Guide potential girl and adult members in the Salesforce pipeline through conversion through phone calls, emails and other communiation tools.
  • Follow up on new leads and referrals resulting from field activitiun in a timely fashion.
  • Serves as a liaison between the council and prospective volunteers, answering daily questions and emails while maintaining positive awareness of Girl Scouts in the community.
  • Works closely with recruiters to implement plan for girl and adult membership growth.
  • Defines troop campaign requirements based on input from recruiter.
  • Maintains reporting documents as requested.
  • Works collaboratively with all Council departments to ensure council program and initiatives are successfully marketed to girl and adult membership.
  • Supports GSU and GSUSA policies as well as federal and state regulations while ensuring that the organizational goals met. Provide guidance on Girl Scout policy and procedures to reinforce the role of Girl Scouting.
  • Ensures Girl Scouting is open to all girls and adults by delivering the Girl Scout message of pluralism and diversity to members of the council and the community.
  • Models behavior consistent with the Mission and purpose of Girl Scouting.
  • Performs other duties as required or assigned.

Qualifications:

  • Bachelor's degree required, or five years equivalent relevant experience.
  • Minimum 1-3 years' experience in membership recruitment or sales.
  • Highly organized, ability to multitask, handle pressure and meet deadlines.
  • Proficient in written and communications skills.
  • Ability to work flexible hours including some evenings and weekends required.
  • Experience and sensitivity in working with diverse people and volunteers.
  • Willingness to subscribe to Girl Scout philosophy program and enroll as a Girl Scout member which includes paying a nominal membership fee annually.
  • Technical computer skills in Microsoft Office including Word, Excel, Outlook, and customer relationship management systems (Salesforce experience preferred).
  • Ability to build and leverage relationships to drive qualified membership and volunteer leads.
  • Ability to work in one of the three council offices (Ogden, American Fork and/or Salt Lake City).
  • The physical demands described are representative of those that must be met by an employee to successfully perform the essential functions of this job. The employee is occasionally required to sit and/or stand for long periods, and operate office equipment manually. The employee must be able routinely lift 15 pounds and occasionally lift and/or move up to 30 pounds.

Girl Scouts of Utah
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